Advatech Pacific, Inc.

Hello and welcome to the Advatech Pacific Customer Feedback Form!
Here at Advatech Pacific, Inc. we value the comments and concerns of our customers and partners. We encourage you to participate in our customer feedback process so that we can better serve you in our current and future endeavors. This form consists of two sections. Section one contains the “How are we doing?” portion of the form. Please indicate your perception of our performance by rating us on a 0 to 10 scale, with 10 representing an exceptional performance.

If you have a concern or complaint, please complete section two of this form indicating your issue that needs our attention. Please include a detailed description in order for us to swiftly resolve your concern or complaint. You may complete section one, section two, or both sections one and two. Upon completion please submit using the button bellow, or email the Customer Feedback Form to info@advatechpacific.com. Thank you for spending your time to enhance Advatech Pacific’s continual improvement system!

Contact Name  
Company       
Email         
Phone         
Type          

Program Name:

Section 1: “How are we doing?” (Please indicate your perception of our performance by rating us on a 0 to 10 scale, with 0 indicating an unacceptable performance, 5 a satisfactory performance, and with 10 representing an exceptional performance .)”

Abilities/Professionalism of our people:
Product and Service Quality:            
On time delivery performance:           
Ability to perform work at price quoted:

Do you have any complaints or concerns? (If yes, please continue to section 2)

Section 2: “I have a concern or complaint that needs your attention!”

    TECHNICAL ISSUE/PROBLEM
    Service Problem
    Product problem
    Hardware/Software Problem
    Integration Problem
    Quality Related Problem

    PROGRAM ISSUE/PROBLEM
    Reporting or Documentation Problem
    Contractual Problem
    Project Management Problem
    Resources or Staffing Problem
    Schedule Related Problem

    OTHER ISSUES/CONCERNS


Details of Concern/Issue:   

Opportunities for Improvement:

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